Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Savelle. The terms “we”, “us” and “our” refer to Savelle. Savelle operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalised shopping experience (the “Services”). Savelle is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, and that you have given consent for any minor dependants to use the Services on devices you own or manage.

To use the Services, including browsing our online store or purchasing products or services, you may be required to provide certain information such as your email address, billing, payment and shipping details. You represent and warrant that all information provided is accurate, current and complete, and that you have the necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products and services as accurately as possible. However, colours and appearance may vary depending on your device and screen settings.

We do not guarantee that the quality or appearance of any products or services purchased will meet your expectations.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities on a case-by-case basis.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. Savelle reserves the right to accept or decline your order at our discretion. Your order is not accepted until we confirm acceptance.

Payment must be received and processed before acceptance. Please review your order carefully before submission, as we may not be able to accommodate cancellation requests after acceptance.

Purchases are subject to our Refund Policy [LINK].

You confirm that purchases are for personal use only and not for resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price displayed at checkout and confirmed in your order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties or import fees.

You agree to provide current, complete and accurate purchase and account information. You represent and warrant that:

Your payment information is accurate and complete;
You are authorised to use the payment method;
Charges will be honoured by your provider;
You will pay all applicable charges, including shipping and taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for delivery delays. Delivery timeframes are estimates only and not guaranteed.

We are not responsible for delays caused by carriers, customs clearance or circumstances beyond our control.

Risk of loss and title pass to you upon delivery to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services, including trademarks, text, graphics, images, product reviews, videos, audio, design and layout, is owned by Savelle, its affiliates or licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, publish or transmit any content without prior written consent.

All rights not expressly granted are reserved.

Savelle’s name, logo and branding elements are trademarks of Savelle. Shopify trademarks remain the property of Shopify.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsement.

Your use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content or privacy practices.

Accessing third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Savelle is powered by Shopify. However, all sales transactions are made directly between you and Savelle.

You acknowledge that Shopify is not responsible for any aspect of transactions between you and Savelle. You expressly release Shopify from any claims arising from your purchases.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy [LINK].

As our Services are hosted by Shopify, Shopify may process personal information in order to provide and improve the Services.

SECTION 11 – FEEDBACK

If you submit feedback, suggestions or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce and distribute such Feedback for any purpose.

You confirm that your Feedback does not infringe third-party rights and complies with these Terms.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies or omissions, and to update information or cancel orders if necessary, without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to infringe intellectual property rights, to transmit harmful code, or to engage in fraudulent or abusive conduct.

We reserve the right to suspend or terminate your account for violations.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice.

Provisions relating to Intellectual Property, Liability, Indemnification and Governing Law shall survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available”, without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free operation.

Some jurisdictions may not allow certain disclaimers, so these limitations may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Savelle shall not be liable for any indirect, incidental, punitive or consequential damages arising from the use of the Services or products purchased.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Savelle and Shopify from any claims arising from your breach of these Terms or violation of law.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Savelle regarding use of the Services.

SECTION 20 – ASSIGNMENT

We may assign these Terms without notice. You may not assign your rights without our written consent.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of the jurisdiction in which Savelle is established. The parties submit to the exclusive jurisdiction of the courts of that jurisdiction.

(Se você for vender especificamente para o Reino Unido, posso adaptar para “laws of England and Wales” — mais estratégico.)